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The “Hang up” destination is changed to “Hang up after busy” to allow users to better understand the behavior which is performed when this option is selected.Unless otherwise necessary, we recommend that this profile be kept as is. This profile can be changed, deleted, or lowered in priority. This profile reflects the silent mode settings for statuses which typically do not expect to receive calls. A new profile type “Unavailable” appears in the general list of profiles.Calls either are sent to voicemail (if enabled) or dropped after playing a busy tone to the caller. “Silent mode” is a new selectable destination in “Forwarding type” option.To create routing based on presence, the “Specific status” option needs to be selected along with the presence status of interest. By default, the “Any status” option is selected which does not route based on any specific status. ![]() "Presence status" will allow an Intermedia Unite user with the appropriate subscription to create new types of rules in custom call forwarding profiles that use their presence status to decide how to route an incoming call. A new section "Presence status" is available in the call forwarding settings in “custom profiles”.
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